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Task with Run Crystal Report step fails at runtime. The TaskCentre event log shows error code: 0x80020009

Updated over a week ago

Before applying the resolution you should first ensure that the report does NOT have a printer setup internally as it may try to print to it. You do this within the report under File ->Page Setup ->Printer Options by putting a tick in the No Printer (optimize for screen display) check box.
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Add the local system account to the list of permissions on the printer share as follows:

  1. Right-click the remote printer, select Properties then select the Security tab

  2. Click Add to bring up Select Users, Computers, Groups

  3. Click the Objects Type button and ensure that Computers is selected.

  4. Add the TaskCentre server computer

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