Crashing when trying to open crystal reports step after upgrading from previous version

This can happen if you have replaced an old version of Access TaskCentre on a client PC that connects to the TaskCentre service on one of your servers.
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Technically the crash occurs because the PC in question previously connected using an older version of TaskCentre that used a previous crystal runtime.
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To resolve this issue, you will need to ask whoever is in charge of the server that Access TaskCentre services are running on to reboot the server.
​Note: Restarting services will not work. The server itself must be rebooted.