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Error - '0x800414b0' when a task fails on a send message (SMTP) step

Updated over a week ago

This will occur when an email address has not been specified for the recipient in the Send Message (SMTP) step. If the step is configured to use a field from the dataset of a previous step, it may be that the dataset is not returning an email address as it should.

To resolve this issue Support will need to investigate further. Therefore please raise a new case online and reference the title of this article and please include details of the task that is failing.

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