If an upgrade of the software has been carried out and tasks have immediately stopped working, then this needs to go back to the person who carried out the upgrade. If this was Access, please raise a new case online and reference the title of this article.
If your software has been upgraded by yourselves or a third party (such as Codeless Platforms), you will need to contact your Account Manager or CSM as they will need to arrange for a member of the consultancy team to make any adjustments necessary so that your tasks work correctly in the new version of the software.