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Error - 'Message could not be sent - 2.0.0 Service closing transmission channel' when running a task that emails out

Updated over 2 weeks ago

This error messages suggests that the task is trying to email a blank address or an address that does not exist.

Please ensure that the task has an email recipient in the "To" field on the SMTP step - if the "To" email address on the task is found using a SQL query or you are unsure how to check any of this, please raise a new case online and reference the title of this article.

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