After moving TaskCentre to a new server, upload file tasks often fail because a folder or file path referenced in the task no longer exists. Check the task's event log to confirm the cause, then update the file path. You'll need access to the TaskCentre application to do this.
Log in to TaskCentre.
Locate and right-click the task responsible for creating the file, then select **Event Log**. This shows a list of events from when the task last ran.
Look for any lines reporting errors.
With this issue, you'll usually find an error such as 'Creating folder/file [path] failed'.
Ensure that the folder path referred to exists on the system running the TaskCentre application and services.
Alternatively, to update the path to refer to a different folder:
Double-click the task to open the designer.
Locate and double-click the relevant step (usually a **Save as file** step).
On the **Main** tab, check the **location** and **filename**. This is where the system will try to save the file.
Update the folder paths and filename as needed.
Click **OK**. If the file is used by further steps in the task (such as an **FTP file transfer** step), make sure the locations in those steps are also updated.
Save the task. Your task should now run as expected.